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Privacy Policy

Last Updated:

Welcome to Quexvep. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with our website or services:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Business information
  • Payment information
  • Design files and content for printing services

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you view
  • Time and date of your visit
  • Time spent on pages

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and managing the printing services you request
  • Processing and fulfilling your orders
  • Communicating with you about your orders, inquiries, and account
  • Sending you important service updates and notices
  • With your consent, sending marketing communications about our products and services
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Protecting against fraudulent or unauthorized activity
  • Complying with legal obligations

3. Legal Basis for Processing

We process your personal information on the following legal grounds:

  • Contract: Processing is necessary to fulfill our contractual obligations to you, such as providing printing services.
  • Consent: We process certain information with your explicit consent, which you can withdraw at any time.
  • Legitimate Interests: We process information for our legitimate business interests, such as fraud prevention, marketing, and improving our services.
  • Legal Obligation: We may process information to comply with legal requirements.

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that help us provide our services, such as payment processors, delivery services, and cloud storage providers.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests from public authorities.
  • Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the data
  • Whether we can achieve those purposes through other means
  • Legal, regulatory, and contractual requirements

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal information.
  • Restriction: Request restriction of processing of your data.
  • Data Portability: Request transfer of your data to you or a third party.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Withdraw consent where we rely on consent to process your data.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For more information about our use of cookies, please see our Cookies Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

We may transfer your personal information to countries outside the UK or European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Quexvep
8 William IV St, London WC2N 4DW, United Kingdom
Email: info@quexvep.world
Phone: +448007720127